Privacy Policy

Who We Are

 

Betenics LTD

71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Email: sales@casella.store

 

Information We Collect

 

We may collect your name, address, and contact details for order processing. Payment details are processed securely via Stripe or PayPal, and we do not store full card information. We also collect your IP address, browser type, and device information for analytics and fraud prevention.

 

How We Use Your Information

 

We use your information to process and deliver your orders, communicate with you about your order, improve our website and services, prevent fraud, comply with legal requirements, and for marketing purposes only if you have given consent.

 

Sharing Your Information

 

We share your information only with trusted service providers, including Stripe and PayPal for payment processing, Facebook Pixel for marketing and analytics, and Google Analytics for website analytics.

 

Data Retention

 

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

 

Your Rights

 

Under GDPR and UK law, you can request access, correction, deletion, or restriction of your data at any time by emailing sales@casella.store.

 

Security

 

We use secure servers, SSL encryption, and industry-standard practices to protect your data.

 

Updates to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.