Please note: All our products are custom-made based on the design and phone model you select during the ordering process. By submitting your order, you confirm that all customization details, including the design file and phone model, are correct.

We do not accept returns, exchanges, or offer refunds for errors made by the customer. This includes submitting the wrong phone model, uploading an incorrect or low-resolution design, or misplacement of design elements around the camera or edge areas.

As our products are personalized and made to order, they are exempt from the right of withdrawal under EU consumer protection law.

However, we will take full responsibility if the product arrives damaged during shipping or if you receive the wrong model or design due to an error on our part. If any of these cases apply, please contact us within 48 hours of delivery with clear photos of the product and packaging.

By placing an order, you agree to these terms.